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Field-Service-Consultant Exam Preparation: Salesforce Certified Field Service Consultant & Field-Service-Consultant Best Questions

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Salesforce Field-Service-Consultant Exam is a comprehensive exam that requires a significant amount of preparation. Salesforce recommends that individuals who are interested in taking the exam have at least six months of experience working with Salesforce Field Service. Additionally, Salesforce recommends that individuals take the Field Service Lightning Administration course before attempting the exam. This course covers all the essential topics required for the exam and provides hands-on experience with the Field Service application.

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To become a Salesforce Certified Field Service Consultant, candidates must pass the exam and also meet certain prerequisites. These prerequisites include holding a Salesforce Administrator certification, completing the Field Service Lightning Consultant training, and having experience working with Salesforce Field Service Lightning. By obtaining this certification, individuals can demonstrate their proficiency in field service management using Salesforce and become more valuable to employers in this field.

Salesforce Certified Field Service Consultant Exam is designed for individuals who have experience in field service management and want to showcase their expertise in using the Salesforce Field Service application. Field-Service-Consultant Exam is intended for individuals who have a strong understanding of Salesforce products and services, and are capable of designing, implementing and maintaining Salesforce Field Service solutions.

Salesforce Certified Field Service Consultant Sample Questions (Q68-Q73):

NEW QUESTION # 68
Northern Trail Outfitters is migrating from a legacy emailing tool to Marketing Cloud. As part of the migration, they have to go through a security review. Their data privacy team has made it clear that the data in the sandbox should never be mixed with data In production during testing cycles.
What recommendation would a consultant provide on the architecture to fulfill this requirement?

A. Implement two separate Marketing Cloud instances.
B. Use Subscriber Filter per business unit to filter production from test data.
C. Create one or more additional business units for testing.
D. Ensure test sends are done from data extensions with attribute 'Is Testing1.

Answer: A

NEW QUESTION # 69
Universal container provides services to multiple machines installed at customer sites. Each machine has different issues that need to be fixed. UC wants to track progress, different part used, and time spent on each machine when dispatching a technician How should consultants meet these requirements?

A. Each asset will have a service appointment that will represent work order needed each machine
B. Work order will have multiple service appointments. Each service appointment will be linked to the asset
C. Each account will have a service appointment that will represent the work to be done at customer site
D. Work order will have multiple work order line item each work order line item will be link to the asset and have a service appointment

Answer: D

NEW QUESTION # 70
Universal Containers needs a team to perform periodic maintenance on the most complex products.
Which feature should the Consultant configure to meet this requirement?

A. Preferred Resource
B. Required Resource
C. Service Crew
D. Technicians with Required Skills

Answer: C

Explanation:
Explanation
This feature should be configured to meet this requirement, as it allows creating a group of service resources that can perform periodic maintenance on complex products together. References:
https://help.salesforce.com/s/articleView?id=sf.fs_crew_management.htm&type=5

NEW QUESTION # 71
Ursa Major Solar would like the technician who performed a customer's initial installation to also perform any subsequent service calls.
Which two actions should the field service administrator take to configure field service to ensure the installation technician is assigned to subsequent service calls?
Choose 2 answers

A. Add the technician as a preferred resource on the account record.
B. Add the preferred resource service objective to the scheduling policy.
C. Add the technician as the required resource on the service appointment.
D. Create a child work order for maintenance on the original installation work order.

Answer: A,B

Explanation:
These are two actions that can help ensure that the technician who performed a customer's initial installation is also assigned to subsequent service calls. A preferred resource is a resource that has a preference or affinity for working with a specific account or service territory. A preferred resource service objective is a service objective that prioritizes resources that are preferred for an account or service territory. By adding the technician as a preferred resource on the account record, and adding the preferred resource service objective to the scheduling policy, the system can assign the technician to future service appointments for that account.
References: https://help.salesforce.com/s/articleView?id=sf.fsl_preferred_resources.htm&type=5 https://help.
salesforce.com/s/articleView?id=sf.fsl_service_objectives.htm&type=5

NEW QUESTION # 72
A technician reported that the travel time calculated between appointments is often two short because job delays throughout the day.
Which setting should a consultant consider to improve travel time accuracy?

A. Travel speed unit, actual travel time
B. Estimated travel time, minimize travel
C. Minimum grade, default operating hour
D. Street level routing, Default travel speed

Answer: D

NEW QUESTION # 73
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Field-Service-Consultant Actual Questions: https://www.actual4test.com/Field-Service-Consultant_examcollection.html